Research Library
Research empowers our global professionals to answer the pressing questions facing our design teams and clients every day.
235 Items
Shared Futures: Corporate Real Estate Executives’ Strategies for 2025
This report combines various sources of data and findings to provide a forward-thinking perspective on CRE professionals’ expectations, priorities, and planned actions as the industry adapts to evolving workforce needs.
January 27, 2025
Climate Action Through Design
Our Climate Action Through Design Report presents solutions for transforming the built environment to achieve a net zero carbon impact across our portfolio and the broader design industry.
January 01, 2025
U.S. Consumer Experience Report 2024
We integrated the perspectives of over 2,000 U.S.-based consumers with the latest thinking from our Design Leaders to gain fresh insights on what makes a great consumer experience worth it.
December 16, 2024
Cultivating Equity in Partners and Practice
Equitable development requires strong community partnerships, and a long-term commitment to place-based work. By focusing on relationship building, active participation, and continuous learning, we can create projects that prioritize equity and improve the lives of community members.
December 16, 2024
Vulnerable Communities & Climate Change: Building in Resilience
Resilience hubs, which offer community spaces, disaster preparedness, and self-sustainability, can improve insurability, lower insurance rates, and enhance the resilience of vulnerable cities.
December 12, 2024
REACH for Transit: Improving Rider Experience and Customer Hospitality
To boost public transit ridership, cities must address safety concerns, reduce wait times, improve system navigation, and enhance the overall rider experience.
December 12, 2024
Aligning Practice With Climate Justice
Our research explores how climate change disproportionately affects under-invested communities nationwide, with a current focus on Baltimore. We aim to inspire equitable design practices through a framework that prioritizes climate justice.
October 14, 2024
Global Climate Action Survey 2024
Gensler surveyed people around the world about their experiences with climate-related issues, such as extreme weather, and perceptions of whether their community is built to withstand the impacts of climate change.
September 18, 2024
Finance the Future: Strategies for Equitable Neighborhood Development
We explored how to effectively translate ESG commitments into financially viable equitable developments that address the housing crisis disproportionately affecting low-income and marginalized communities.
July 26, 2024
The Impact of Decentralized Finance on Next-Generation Workplace Experience
We explored how the development of financial technology and the emergence of decentralized finance have driven changes in the industry's workplace experience.
July 24, 2024
Shifting Carbon Neutral Into Drive: The Congo Basin Institute
We partnered with UCLA’s Institute of Environment and Sustainability to investigate design methods for carbon neutral buildings in the Congo Basin of Cameroon.
July 09, 2024
Redefining the Future of Urban Wellness in China
We created a framework and adaptable urban design toolkit to promote wellness in Chinese cities at the neighborhood level.
July 01, 2024
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Designing for Racial Justice 2024
We leveraged years of research and Gensler’s most recent survey data in cities and communities across the U.S. to understand the historic and current inequity and to profile how to move beyond these challenges with design action and innovation.
June 19, 2024
The Future of Gas Station Sites
We created an interactive tool to help architects and clients map underutilized gas station sites and aid decision-making to repurpose these stranded assets.
June 04, 2024
Global Workplace Survey 2024
Gensler’s workplace survey reveals what matters most to design high-performing workplaces and proposes a new precedent for measuring workplace performance.
May 15, 2024
The Return of the City
We examined how global perceptions have shifted from 2021 to 2023 across 15 global cities to understand the obstacles and opportunities facing cities today.
April 30, 2024
Designing for Place and Purpose in the Metaverse
We investigated the nature of the metaverse and how designers can employ it to create differentiated immersive experiences that delight users and solve challenges.
April 29, 2024
Fostering Lifelong Learning at Universities in Latin America
We conducted research at five universities in Latin America to understand how learning landscapes can support different modes of learning.
February 01, 2024
Equity Through Design: How To Improve Hybrid Meetings
We investigated how thoughtfully designed conference rooms and new behaviors can support parity for in-person and remote participants, enabling each person to participate in a meaningful way.
January 16, 2024
Education and the BIPOC Student Experience
We conducted research with a diverse group of New York City school students to understand how to create inclusive school buildings that feel welcoming and supportive for all.
January 10, 2024
Tensions in Trust: Black Experiences in Healthcare
A study into how nurses experience building trust within the healthcare journey and the moments that enable or disable trust.
December 17, 2023
The Carbon Footprint of Work
We quantified the true carbon cost of office work in multiple scenarios and cities to understand the best ways to reduce total associated carbon emissions.
December 04, 2023
Work, Life, and the Workplace: A 2023 Survey of Office Workers in Six U.S. Cities
We surveyed remote and office-based workers across six major U.S. cities to understand the unique factors that influence why employees adopt different work behaviors.
November 06, 2023
City Pulse 2023: The Future of Central Business Districts
We surveyed urban residents in 53 cities across the globe to understand their experiences in central business districts from the perspectives of residents, employees, and visitors to the CBD.
October 30, 2023
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Global Climate Action Survey 2023
We surveyed residents in eight countries to understand how they are experiencing extreme weather and the steps they are willing to take to combat climate change.
October 04, 2023
Designing Food-Resilient Cities
We researched how designers can reimagine food production to cities to better connect residents to their food and foster a food-resilient future.
August 22, 2023
Designing the 2030 Sustainable Office
We developed a framework that stakeholders can use to meet vital embodied and operational carbon targets and achieve sustainable offices by 2030.
August 10, 2023
U.S. Laboratory Research Scientist Survey 2023
As hybrid work, artificial intelligence, and cloud labs become commonplace in the life science industry, how can the design of laboratory settings evolve to meet needs and demands?
August 08, 2023
Sustainable Shade Structures
We researched how to offset the effects of extreme heat in at-risk communities through community co-creation of shading structures.
July 20, 2023
Designing for Lower Carbon Concrete in Data Center Constructions
The construction boom of data centers raises questions about their carbon footprint. We convened industry experts to understand how we can reduce the embodied carbon of data centers with lower carbon concrete.
July 19, 2023
Global Workplace Survey Comparison 2023
We surveyed office workers around the globe to understand how the workplace should evolve to meet their needs.
June 13, 2023
Singapore & Philippines Workplace Survey 2023
In Gensler’s inaugural Singapore and Philippines Workplace Survey, we explore what employees value in the office, spaces that have the most impact, and the benefits of designing high-performance workplaces.
May 25, 2023
Designing Individual and Team Personas
To create more empathetic and inclusive workplace design, we sought to create a process of identifying and developing individual and team personas.
May 18, 2023
Hospitality Experience Survey 2023
As travel ramps up, our survey explores the growing blend of business and leisure travel, new definitions of luxury hospitality experiences, and heightened guest expectations.
May 17, 2023
Germany Workplace Survey 2023
We surveyed office workers in Germany to understand how they are using the office now and their ideal workplace of the future. We found that office workers value the office for social interaction and connection with their team.
May 01, 2023
Deutschland Arbeitsplatzumfrage 2023
Arbeitnehmende in Deutschland schätzen das Büro als Ort der sozialen Interaktion und zur Vernetzung mit ihrem Team.
May 01, 2023
Beyond Senior Living: Designing Communities for Inclusion
We investigated how to create new business models and ecosystems that create enticing, safe, and alternative housing for an age diverse population.
April 26, 2023
Utilizing Waste Heat From Data Centers
We interviewed expert engineers and conducted case study reviews to understand how to reduce the steep environmental costs related to the energy consumption and carbon emissions from waste heat.
April 25, 2023
Middle East Workplace Survey 2023
Our survey of office workers across Saudi Arabia, United Arab Emirates, and Kuwait reveals opportunities to make critical workplace changes to adapt to new workplace expectations.
April 24, 2023
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UK Workplace Survey 2023
We surveyed UK workers to understand how employees prioritise and experience workspace as work continues to evolve.
April 19, 2023
Adjusting for Bias in the Workplace
We sought to understand how to address the impact of bias in the workplace and developed a process for engaging in conversations around equity and inclusion.
April 17, 2023
Mexico Workplace Survey 2022
We surveyed office workers in Mexico to understand how they are using the office now and their ideal workplace of the future. As they return, employees want scheduled, purposeful interactions.
February 21, 2023
Encuesta de Espacios de Trabajo – México 2022
Los profesionales de oficina en México pasan la mayor parte de su tiempo trabajando en equipo. En este regreso a la oficina, el énfasis está en las interacciones intencionales y programadas.
February 21, 2023
Canada Workplace Survey 2022
We surveyed Canadian office workers to understand their preferred mix of experiences in the office to get work done.
January 18, 2023
City Pulse 2022: Urban Mobility Report
We surveyed residents across 30 cities around the world to understand their mobility experiences, preferences for urban transportation, and opinions on safety, access, and sustainability in cities.
December 20, 2022
U.S. Workplace Survey 2022
The future of the office is about creating the right experiences. Beyond collaboration, employees want the office to be a great place to get work done.
December 06, 2022
The Culture of Innovation Diagnostic
Gensler’s Culture Strategy team developed a diagnostic framework that uncovers the key factors to activate an intentional culture of innovation.
September 15, 2022
Models for Co-Creation and Partnership with the Black Community
We investigated how Gensler can empower and engage Black communities with inclusive design models of partnership.
June 23, 2022
Sports Experience Survey 2022
With live sports at a turning point, it’s more important now than ever to understand what people value in a live sports experience, and how venues can adapt and deliver.
June 16, 2022
City Pulse Survey Spring 2022
Our City Pulse Survey Spring 2022 surveyed city residents in 25 cities across the world to understand how residents are feeling about their cities through the lenses of affordability, work, and safety.
May 23, 2022
U.S. Climate Action Survey 2022
We surveyed U.S. residents to understand how climate change effects were already impacting their lives and what actions they felt were being taken on a personal and community level to address future events.
April 20, 2022
Design Equity Through Policy Action
We documented where systemic racism has led to led to design injustice and the existing policies and practices that create equitable design solutions.
March 25, 2022
Residential Experience Index 2022
Our report uncovers findings from global residents to better understand the most important drivers of positive living experiences and highlights a need for fresh perspectives on residential design and development.
March 24, 2022
Gensler Cost Intelligence 2022
We analyzed costs across workplace projects to inform a data-driven approach to understand, anticipate, and manage cost trends.
March 08, 2022
Education Engagement Index 2022
We surveyed students, educators, and staff members at U.S.-based colleges and universities to understand their experiences and expectations for the future of higher education.
February 27, 2022
Beyond the Stone: Giving Voice to an Inclusive South
An investigation into how to address the design of Confederate Monuments in the U.S. to reconcile symbols of oppression with a need for racial justice.
January 12, 2022
US Workplace Survey Winter 2021
Our U.S. Workplace Survey Winter 2021 uncovers what employees are expecting as the return to office begins — and how workplaces can adapt to encourage workers to return to in-person work.
December 14, 2021
Climate Action Through Design
Making a positive impact on our cities and communities is part of Gensler’s DNA — and pursuing more sustainable and resilient design solutions is more crucial than ever as part of that effort.
December 14, 2021
Gensler City Pulse Survey Fall 2021
We surveyed residents in 15 global cities to understand their experiences as the pandemic continues and to explore implications for the future of the business district.
December 01, 2021
Inclusive Design and the Black Experience
A study in how our inclusive design strategies can be expanded to include discussions of race and inclusion.
November 24, 2021
A Strategy to Optimize Minority-Owned Food & Beverage Businesses
A study in the unique challenges facing Black-owned businesses and our insights create a strategic outlook to improve the F&B landscape.
November 05, 2021
Quantifying Embodied Carbon
We investigated the greatest drivers of embodied carbon in our projects and created actionable steps for implementing design and specification practices to reduce our embodied carbon outputs.
November 05, 2021
Residential Experience Briefing Fall 2021
We surveyed residents across nine global markets to understand their experiences and the implications for the future of residential development.
November 04, 2021
Building Trust: Black Experiences in Healthcare
Black Americans have a low level of trust in their physicians, according to survey respondents. We investigate the drivers of mistrust in Black communities regarding healthcare and outline how to build trust.
October 18, 2021
Education and the BIPOC Experience
We surveyed BIPOC students to understand how they perceive and experience education spaces in order to find new ways to design schools that make all students feel safe and included.
October 18, 2021
Outpatient Healthcare Experience Index
A study from the Gensler Research Institute explores how consumer expectations of the healthcare experience are evolving and the implications for the future of outpatient health.
September 21, 2021
US Workplace Survey Summer 2021
Top-performing companies are three times more likely to increase their real estate footprint post-pandemic, according to findings from Gensler’s latest U.S. Workplace Survey Summer 2021.
September 02, 2021
Education Engagement Index 2021
A deep dive into how the COVID-19 pandemic has impacted students and educators, and what these experiences reveal about the evolving future of education.
August 09, 2021
India Workplace Survey 2021
The COVID-19 pandemic has altered the way we work. As Indian office workers look to the future, how will the office factor into new ways of working?
July 28, 2021
US Hospitality Pulse Survey 2021
Americans are ready to travel once again. As pandemic-related travel restrictions ease in the United States, how can the hospitality industry meet evolving traveler expectations?
July 16, 2021
China Workplace Survey 2021
Chinese workers are back at the office — and the workplace is still the primary anchor of the workweek.
May 19, 2021
City Pulse Survey 2021
Gensler conducted a City Pulse Survey of 10 cities in February 2021 to see how urban residents were doing as the world approached one year of living with COVID-19 and mass vaccinations began in many countries.
May 19, 2021
Climate Action Through Design
Addressing the built environment’s impact on climate change is both a moral and business imperative. At Gensler, our goal is to make all the buildings we design net carbon zero by 2030. Explore our strategies for designing a resilient and equitable future.
April 22, 2021
France Workplace Survey 2020
Data from Gensler's France Workplace Survey 2020 shows that professionals in France want to spend the majority of their workweek at the office — but with added flexibility in a post-pandemic future.
December 08, 2020
Étude sur les Espaces de Travail en France 2020
Les données de l'Enquête sur les lieux de travail en France 2020 de Gensler montrent que les professionnels en France veulent passer la majorité de leur semaine de travail au bureau, mais avec une flexibilité supplémentaire dans un avenir post-pandémique.
December 08, 2020
Australia Workplace Survey 2020
Findings from Gensler's Australia Workplace Survey 2020 show that the majority of the Australian workforce wants a hybrid work model that incorporates the benefits of both the office and remote work.
December 03, 2020
Hybrid Learning in Extreme Times
Investigating the effects of remote learning on student and educator experience.
December 01, 2020
US Workplace Survey 2020 Summer/Fall
Data from Gensler's U.S. Workplace Survey 2020 shows that U.S. workers want a hybrid work model that offers the flexibility to work from home, and they also have new expectations for how the office can support their evolving needs.
November 05, 2020
UK Workplace Survey 2020
The UK Workplace Survey 2020 explores what office employees want from their future workplace.
November 02, 2020
City Pulse Survey 2020
The Gensler Research Institute's City Pulse Survey explores how the pandemic is impacting the urban experience in global cities including New York, San Francisco, London, and Singapore.
October 08, 2020
U.S. Hospitality Pulse Survey 2020
Investigating how the hospitality industry can evolve to respond to the COVID-19 pandemic.
August 01, 2020
U.S. Work From Home Survey 2020
Lessons from working from home during COVID-19 offer an opportunity to rethink our future physical workplace.
May 22, 2020
Impact by Design 2020
In Impact by Design 2020, Gensler introduces Strategies for Climate Resilience to improve the impact on climate change in the built environment.
April 22, 2020
Japan Workplace Survey 2020
We analyzed the Japanese workplace to address and improve workplace quality and experience.
April 01, 2020
Beyond the Senses
Creating a tool to help better incorporate sensory design into our projects.
April 01, 2020
Enhancing the Client Experience
We investigated the top drivers in creating a positive client experience.
April 01, 2020
The Culture of Innovation
An investigation into the cultural conditions for innovation within organizations.
April 01, 2020
Evolution of Creative Learning at Work
An investigation into how organizations can trigger, promote, and sustain learning behaviors.
April 01, 2020
Designing for Disassembly
Researching how the process of disassembly can implemented at scale to support industry demands and sustainable design.
April 01, 2020
Generative Design Tool for Modular Buildings
Leveraging generative design to accelerate test-fitting processes for modular buildings.
April 01, 2020
Flexible Workspace in the Post-Coworking Era: A European Perspective
Identifying key models and drivers attracting large corporations to European coworking culture.
April 01, 2020
"Excuse Me, Robot..." The Rules of Human-Centric Space in the 21st Century
An exploration into designing space for the coexistence of humans and robots.
April 01, 2020
Listening Through the Noise
An investigation on designing for productive sound in the workplace.
April 01, 2020
Leveraging Client Networks to Inform Retail Site Recommendations
An investigation into how to help retailers streamline their site selection process.
April 01, 2020
Augmented Change Management through Ambient Signals
A study in how to enact sustained behavior change through experiential learning.
April 01, 2020
Mixed-Use Experiences in Latin America
Investigating the key factors driving great public mixed-use experiences in Latin America
April 01, 2020
The Future of USPS Real Estate: Part 2
Reimagining the USPS mission of connecting people to evolve with an aging real estate paradigm.
April 01, 2020
Middle East Workplace Survey 2020
An investigation into the changing nature of the Middle East workplace.
January 01, 2020
Designing Intelligent Retail Places
Using spatial data and mixed-methods research to facilitate a better retail experience.
July 01, 2019
Investigating Japan’s Unique Transportation Retail Hubs
An in-depth assessment of Japan's railway retail system to improve the user experience.
May 01, 2019
Emotional Security in the Workplace
Investigating which relational conditions allow organizations to thrive.
May 01, 2019
Investigating Downtown Neighborhood Resurgence
Analyzing what drives downtown resurgence and its surrounding areas.
April 01, 2019
The Future of USPS Real Estate
We investigated how the U.S. Postal Service can best use its existing real estate to further its mission in the community.
April 01, 2019
Understanding Airports through Social Data
Investigating opportunities to improve airport experience from user feedback.
April 01, 2019
Designing Intergenerational Communities
Building upon our BoomTown framework to understand the essential elements for multigenerational communities.
April 01, 2019
Real Estate and the Intelligence Economy
An exploration of how the intelligence economy will catalyze evolving roles and relationships in the real estate value chain.
April 01, 2019
The Value Opportunities of Machine Learning Design Strategies
An exploration into applications for machine learning in architectural design.
April 01, 2019
The Value of Customer Experience Centers
Researching the benefits of customer experience centers and how they can be most effective.
April 01, 2019
Designing Effective Research Buildings
An exploration into how architecture can support collaboration and innovation in laboratory buildings.
April 01, 2019
A New Model for the Public Library
An exploration into the issues impacting the public library and how design can support its changing role in communities.
April 01, 2019
A Path Toward Net Zero Energy Buildings
Creating a roadmap for 80% reduction in predicted energy performance by 2030.
April 01, 2019
Urban Strategies for Coastal Resilience
Addressing sea level rise and major storms threats in vulnerable cities.
April 01, 2019
Hong Kong's Next Generation of Senior Living
An exploration into the adverse effects of Hong Kong's population density on senior adults
April 01, 2019
A Model for Ambulatory Care Clinics
We reimagined how to engage healthcare consumers to reshape care and communities.
April 01, 2019
Achieving Inclusivity in the Design Process
Exploring how we can design great experiences for users
April 01, 2019
The Return on Design for Repositioning Projects: A New Framework for Measuring Performance
Exploring how to quantify the market impact of our office repositioning projects.
April 01, 2019
Germany Workplace Survey 2019
A deep dive into the changing German workplace and how they can improve productivity and satisfaction through workplace design.
October 31, 2018
Experience Index: Retail
An in-depth investigation into the changing retail experience and areas for improvement
April 30, 2018
Using IoT Technology to Drive Evidence-Based Design
Using Gensler New York as a case study, we installed sensors and use mixed-methods to measure occupant and building data.
April 19, 2018
What's Old is New Again: Circumnavigating the Circular Economy
After conducting research using our own offices as case studies and analyzing the current client interest in the circular economy, we tracked the wasted stream of recycled materials
April 01, 2018
Autonomous Vehicles and Their Impact on Real Estate
A deep dive into the impact of the increased use of autonomous vehicles on future real estate investments, specifically parking.
April 01, 2018
Developing a Design Approach for Sub-Saharan Africa
We researched how to integrate design with local development in Sub-Saharan Africa to improve the human experience.
April 01, 2018
The Designer's Toolkit for Psychological Well-Being
Developing a toolkit to to help designers, strategists, and clients create workplace design that better promotes mental health.
April 01, 2018
Designing Innovative Solutions for Homelessness
Creating a plan to develop and implement Permanent Supportive Housing for the homeless quickly and inexpensively.
April 01, 2018
Developing an Agile Workplace Solution
Developing a framework and set of design research tools allowing us to quickly design and deliver flexible workplace strategies.
April 01, 2018
The Socio-Economic Ecological Performance Index
Creating a tool to help urban planning projects address social and environmental impact without sacrificing financial returns.
April 01, 2018
Narrative-Driven Design: Incorporating Storytelling into the Design Process
Investigating how to successfully integrate storytelling into the design process.
April 01, 2018
The Human Element: Work Styles & Spatial Preferences
We investigated the link between a person's learning style and their workplace preference.
April 01, 2018
Museum Experience Index℠
An investigation into designing a memorable and inclusive museum experience for a multigenerational audience.
April 01, 2018
Forecasting Design Shifts Under Future Vehicle Technologies
Creating a spatial prediction model to respond to shared, electric, and autonomous vehicles and their impact on the built environment.
April 01, 2018
Working Backwards from 2040: A Process to Future-Proof Solutions
We developed and piloted a methodology to help designers and clients create proactive, informed solutions for the future.
March 15, 2018
Building Boomtown
Are today’s communities prepared for our rapidly growing, healthy, and savvy aging population?
March 01, 2018
Introducing the Gensler Experience Index
The Gensler Experience IndexSM is the result of a multi-year research effort to identify and quantify the factors of design that impact the human experience.
December 01, 2017
The Airbnb Effect
A deep dive into the history of Airbnb, its impact on the hospitality industry, and the regulations that shape its future.
April 15, 2017
Design Parameters for Urban Office-to-Residential Conversion
Building a framework for residential conversion for underperforming office buildings.
April 15, 2017
Vacation in 3G
Investigating the behavioral drivers of multi-generational travelers and examining the shifts in the hospitality industry.
April 15, 2017
Urban Farmification: Big Box Underground
Exploring the opportunities and realities of submerging big box retail centers to support rooftop farming.
April 01, 2017
Adaptability in Life Science Design
An investigation into maximizing financial and experiential value in life sciences lab design.
April 01, 2017
Testing the Validity of Exam Room Design
How do you arrive at an optimal exam room design?
March 01, 2017
Learning Spaces: A Toolkit
Can we quantify the impact of active learning environments on student outcomes?
March 01, 2017
Why Walls Should Live
Can living walls have an impact on indoor air quality and occupant comfort?
March 01, 2017
Rethinking the Binary Restroom
How can we design restrooms to be safe, comfortable, and inclusive?
March 01, 2017
A Breath of Fresh Air
Exploring opportunities to address air pollution via design and architecture.
November 01, 2016
Impact through Design
Investigating opportunities to mitigate climate change through design and architecture.
November 01, 2016
Alignment for Impact
Aligning business, community, and design processes for maximum impact.
November 01, 2016
Experience Reigns
How does design transform the user experience, and can we measure and track its business impact?
November 01, 2016
3D Printing Takes Flight
Exploring opportunities at the intersection of 3D printing and UAV technology.
November 01, 2016
Tokyo’s Third Places
Exploring ways to improve work/life balance for Tokyo’s busy workforce.
November 01, 2016
Navigating Olympic Tokyo
A speculative proposal for Tokyo before, during, and after the 2020 Olympics.
November 01, 2016
The Prefab City
Exploring the potential impact of modern manufacturing techniques on construction processes.
November 01, 2016
#Winning the Fan Engagement Game
An investigation into sports fans’ relationships with their favorite teams.
November 01, 2016
Remaking Student Living
Can we enhance student living environments to better respond to the needs of today’s students?
October 31, 2016
The Evolution of Workplace in India
Investigating changes in the Indian workplace alongside its cultural, political, and economic history.
October 31, 2016
The Future of Work
Investigating the evolution of office work, and its impact on the urban environment.
October 31, 2016
The Hospital Left Behind
An investigation into the creative re-use of aging hospitals.
October 31, 2016
Making Global Business Work
Documenting strategies to improve government relations in emerging markets.
October 31, 2016
Manhattan’s Next Hot Neighborhood
An "up-zoning" proposal to encourage building renovation and neighborhood revitalization.
October 31, 2016
For the Love of Purpose
Understanding not-for-profit employees to uncover lessons about meaning in the workplace.
October 31, 2016
A High-Performance Place for Learning
Exploring the future of education via new takes on the learning environment.
October 31, 2016
Measuring Urban Experience
A tool for gathering qualitative data about the urban realm.
October 30, 2016
Emotional Consumerism in India
Investigating consumer relationships with multinational brands in the dynamic Indian market.
September 30, 2016
Consumer Multiplicity in China
Understanding the connection between consumers, brands, and values in China.
September 23, 2016
U.S. Workplace Survey 2016
Today’s organizations value Innovation, creativity and differentiation. Our latest workplace survey looks at how workplace design can foster an innovation ecosystem.
July 12, 2016
U.K. Workplace Survey 2016
The divide between the “haves and have nots” has grown exponentially in recent years. Can design help to resolve workplace inequalities?
July 04, 2016
Asia Workplace Survey 2016
As Asian companies focus on competitiveness in a global market, they must explore a new, more balanced workplace identity to help them differentiate.
July 01, 2016
Graphic Learners
An investigation of integrating graphic design into school environments to enrich educational opportunities.
March 21, 2016
Natural Urbanism
How can we gather and visualize data to better understand the impact of ecosystem services on our urban centers?
March 01, 2016
What is the Future of the Museum?
What is the future of the museum? Museums are evolving to accommodate active, individualistic, and tech‐driven new experiences. But they must do so without sacrificing their core missions and audiences.
December 03, 2015
Emerging Work Styles
Can individual work survive in the “collaborative” workplace? Effective focus involves managing one’s individual preferences and cognitive style; collaboration and team dynamics; organizational culture and policies; and the environment and circumstances in which one works.
October 31, 2015
Libraries are for Studying
How do students envision the present and future academic library? Students value the academic library as a bastion of quiet and a prime place to complete individual work, and see this core purpose continuing in the future.
September 01, 2015
The Post-Book Librarian?
How do library leaders see the future of their institutions? Librarians see a future in which their role, and the institutions they manage, are increasingly focused on user experience, student outcomes, and engagement.
September 01, 2015
Design for Active Aging
Can design better support today’s active aging population? Today’s aging population is anything but traditionally senior.
September 01, 2015
Airports without Waiting?
What’s next for airport terminal design and planning? Keeping passengers moving is key for tomorrow’s airport—waiting will be a thing of the past.
August 01, 2015
Brands Go Global
Why do some brands thrive in new markets while others fall flat? An understanding of local context and an openness to experimentation are necessary for brands looking to expand and succeed globally.
August 01, 2015
Trading on Stress
Can better trading floor environments mitigate stress? Stressful trading environments can contribute to: poor decision-making, exacerbated market volatility and compromised employee well-being.
February 19, 2015
Legal Innovation Lab
How will lawyers work in the future? Law firms are ready for change, and are seeking progressive, tech-enabled workplace strategies that improve efficiency while enhancing their ability to attract, retain and support talent.
February 12, 2015
Future of the Academic Library
Why do students really go to the library? The value of today’s academic libraries goes far beyond access to books and resources—the best libraries prioritize students’ needs for quiet and individual spaces to study.
March 01, 2014
2013 Brand Engagement Survey
Is emotional connection the key to customer engagement? Consumers actively choose brands in line with their personal values, and are willing to expend extra money and effort for those brands that evoke a strong emotional connection.
December 19, 2013
ABCs of STEM
What strategies connect students to STEM? Successful STEM environments enhance the teaching and learning process by promoting cross-discipline connections and hands-on learning.
December 18, 2013
Office Building of the Future
Can existing buildings adapt to stay relevant? In established markets like the United States, the future of office buildings lies in the successful adaptation or “hacking” of existing structures to meet new demands.
November 30, 2013
Design Process Innovation
How can we improve the design process? We can streamline the design process, improve quality, and better communicate with clients if we refocus attention on decisions instead of deliverables.
November 30, 2013
Revolutionizing Retail Entitlements
Can we extract value from retail entitlements? An application-based knowledge management tool streamlines retail entitlements and aggregates data to deliver site-specific insights.
November 30, 2013
Design Premium
Can we quantify architecture’s contribution to building value? In aggregate, Class A buildings designed by top-ranked architecture firms exhibit higher rents after controlling for other market factors.
November 30, 2013
Big Data
What insights can connecting our data sets reveal? Exploratory analytics of workplace performance data are uncovering relationships between workplace performance and geographic and demographic context.
November 30, 2013
Change Networking
Can social media revolutionize change management? Network strategies, when aligned with critical business goals, can improve the success and impact of organizational change programs.
November 30, 2013
Toward a Wellness-Based Workplace
Does a healthy workplace improve the bottom line? An estimated 65% of a company’s health-related costs can be attributed to absenteeism and “presenteeism”— wellness-focused workplace design can reduce both.
November 30, 2013
Soul-Centered Design
Can holistic design strategies improve health and healing? A “soul-centered” design approach that aligns the design of the physical environment with wellness strategies can enhance emotional, physical, and spiritual health.
November 30, 2013
Exploration of Digital Collaboration
What “apps” can help us work smarter? Use of digital collaboration technology offers opportunities to improve performance and results by tapping into collective knowledge, but mainstream adoption is still in the early stages.
November 30, 2013
The 2013 U.S. Workplace Survey
What factors drive workplace performance? Employees in top-performing workplaces—those that balance focus and collaboration—outperform their peers on critical business measures.
July 16, 2013
2013 U.S. Workplace Survey: Consumer Products
Are consumer products companies delivering on workplace experience? Employees report high levels of workplace choice, but note opportunities to improve workplace effectiveness across all work modes and a below-average satisfaction with in-house amenities.
July 16, 2013
2013 U.S. Workplace Survey: Energy
What opportunities exist to improve the workplace for energy companies? While job satisfaction in this industry is higher than average, employees report below-average levels of choice in when and where to work. This may be a missed opportunity to improve performance.
July 15, 2013
2013 U.S. Workplace Survey: Government
Can government workplaces improve in a time of budget and space constraints? Increasing employee choice and mobility is an opportunity to improve performance and satisfaction. To deliver, workplace solutions must be paired with the right tools, technologies and policies.
July 14, 2013
2013 U.S. Workplace Survey: Legal
Do lawyers work differently? Attorneys spend comparatively more time focusing than their peers in other industries, and only one in five report working in balanced work environments.
July 13, 2013
2013 U.S. Workplace Survey: Not-for-Profit
Is the workplace helping not-for-profit organizations achieve their mission? Less than one in four NFP employees works in a top-performing workplace, underscoring the need for environments that better support them in their efforts to help others.
July 12, 2013
2013 U.S. Workplace Survey: Technology
What’s next for the tech workplace? Employees report higher-than-average levels of choice, satisfaction and workplace effectiveness – but there’s still room for improvement. Less than one in three tech employees reports working in an optional or “balanced” workplace.
July 11, 2013
Innovation to Support CREs’ Challenge
What is the future of corporate real estate? Real estate executives are hungry for success metrics that go well beyond cost per square foot.
May 15, 2013
Reimagining Cities / Year 1: Redefining the Town Square
Can the town square be relevant in the 21st century? We can improve our cities by creating vibrant town squares that celebrate urban space and elevate the human experience.
January 01, 2013
Sustainability Trending
What can we learn from 600+ LEED scorecards? Comparative LEED data by project type and location reveals baseline sustainability strategies and opportunities for innovation.
November 30, 2012
Framework for Innovation Spaces
How does space drive innovation? Innovation relies on managed serendipity—the ability to leverage the productive collision of people and ideas through the right tools and the right spaces.
November 30, 2012
Education Environments Index, Student Survey
Are college campuses working for students? Students spend a large portion of their time working alone. Campuses that prioritize collaborative study space at the expense of individual work are missing the mark.
October 08, 2012
WPI Analytics
What signals exist within our workplace data? The ability to focus is critical to employee productivity and linked to effective collaboration, learning, and socializing at work.
October 01, 2012
Maximizing ROI for Sports Stadium Sponsorships
What strategies will keep stadiums viable? Successful stadium designs engage sponsors early, integrate tech thoughtfully, and deliver a rich fan experience.
July 12, 2012
Trends in the Legal Workplace
Will the legal office adapt to new working realities? Next-generation legal workplaces must align with an emerging focus on quality of life and team-based working to maximize performance while managing cost.
April 16, 2012
Activity Analysis
Is your work environment aligned with employee behavior? Understanding current workplace usage patterns is an opportunity to better align space with employee needs and work patterns.
November 30, 2011
WPI℠ Culture + Identity Module
Does your space reflect your organization’s culture? Expressing brand and culture through workplace design is an opportunity to communicate organizational values and drive employee commitment.
November 30, 2011
High-Performance Building Envelopes
What design strategies maximize building envelope performance? Technological innovation alone will not deliver necessary building envelope performance. A mix of passive and active design strategies is necessary.
November 30, 2011
Mapping Environmental Factors
How can we translate climate data into actionable insights? We designed a new approach to leverage climate data and analytic tools into actionable design guidelines.
November 30, 2011
Aviation Performance Index
Which airport spaces drive positive travel experiences? The quality of restrooms, security checkpoints, and baggage claim have a significant impact on overall airport satisfaction.
November 30, 2011
The Dynamics of Place in Higher Education
Are educators and students on the same page? Students and educators agree that education space needs to foster effective engagement to be successful.
May 18, 2011
Open Spaces
What is the commercial value of open space? Property owners, developers, and investors are willing to pay a premium for proximity to urban open space—at least 3% for the majority of survey respondents.
March 07, 2011
Building Environment Impacts from Pending CO2 Legislation
How could CO2 legislation shift the building industry? As CO2 legislation becomes increasingly stringent, carbon is emerging as the performance metric of choice and shifting the conversation toward life-cycle efficiency.
November 30, 2010
Network L.A. Transit
Does Los Angeles have a public transit future? To counteract L.A.’s car identity, creative public transportation needs to leverage technology to tailor a personal experience for each user.
January 01, 2010
Trends & Their Impact on Hospitality Design
Is the hospitality industry aligned with consumer needs? Consumer expectations have shifted from a desire for more to a desire for authenticity and value—successful hoteliers are following suit.
November 30, 2009
Hospitality Sustainability Study
Can hotels afford to ignore sustainability? Utility costs were growing significantly faster than other operating expenses, and faster than hotel revenue.
November 30, 2009
The 2008 U.S. & U.K. Workplace Surveys
Do top-performing companies work differently? Successful companies provide workplaces that value and support all activities critical to knowledge work today— focusing, collaborating, learning, and socializing.
October 23, 2008
WPI℠ Tool Development
Can employee data drive workplace strategy? Measuring the performance of the workplace across a variety of functional and experiential factors uncovers opportunities to improve employee productivity and engagement.
November 30, 2007
Faulty Towers
Are developers meeting tenants’ sustainability expectations? Developers and tenants agree that sustainable design is an opportunity to reduce operating costs, yet only a third of developers at the time of this survey believed operating costs were a primary consideration when developing a commercial property.
July 31, 2006
The 2006 U.S. Workplace Survey
How does design drive business performance? High-performance work environments are an opportunity to improve employee productivity, satisfaction, and effectiveness.
July 20, 2006
The 2005 U.K. Workplace Survey
Are poorly designed offices eroding productivity? Over half of UK workers don’t believe their office is designed to support their work or their company’s business.
July 21, 2005
LATAM Workplace Survey 2017
How well is the Latin American workplace supporting the region’s knowledge workers, and what are the opportunities to improve?
Role of Learning Spaces: A Comparative Analysis
We partnered with seven universities to track students transitioning from classrooms to enhanced learning spaces.
Experience Index: Hospitality
This report explores research findings specific to hotels, identifying factors that matter most for guest experience and how hotels can create memorable customer experiences.
Real Estate Repositioning Strategies
We created a menu of seven key real estate repositioning solutions in New York which can be applied to most markets.
Leveraging Dynamo to Create Dynamic Facades
Building a parametric, pattern-generating system in Dynamo to save energy and time in building facades.
Quantifying the Impact of Design on Patient Experience
We leveraged a waiting room redesign opportunity to research areas of improvement.
Measuring the Workplace Value Proposition
We developed three conceptual workplace design scenarios and tested them to understand how varying degrees of open, closed, and flexible workstations affect real estate and employee engagement.