U.S.
WORKPLACE
SURVEY
2020

Paradigm shifts in mobility are transforming the workplace
U.S.
WORKPLACE
SURVEY
2020
GENSLER RESEARCH INSTITUTE
Paradigm shifts in mobility are transforming the workplace

New workplace data from the Gensler Research Institute explores the impact of workplace mobility on employee performance and experience, with a focus on the growing number of people without assigned desks at work — and whether that’s working for them.

The Gensler U.S. Workplace Survey 2020 represents the input from more than 5,000 U.S. office workers across a variety of industries and demographics. The data provides new insight into what makes an effective workplace, and how workplace design and strategy can respond to new forms of mobility that are impacting the workplace today.

U.S. WORKPLACE SURVEY 2020 (PDF)
Introduction:
How We Work in 2020

Paradigm Shifts in the Way People Work Are Putting Stress on the Workplace

Insight
The Challenges of Navigating Unassigned Seating

1 in 10 U.S. Workers No Longer Have an Assigned Seat

Insight
How Do You Fix Unassigned Seating?

The Ability to Focus Is Hardest Hit; the Most Important Solution Is Privacy

Insight
Worker Perception on Unassigned Seating

Reaction to Unassigned Seating Varies

Insight
Mostly Open Environments Still Prove Best

On the Debate Over ‘Open Environments,’ We Know the Typology That Performs Best

Insight
In an Era of Choice, Workers Still Prefer the Office

As Workers Have More Flexibility in Where to Work, the Workplace Is Still Preferred – As Long as It’s High Performing

Insight