How to Manage Change in Today’s Evolving Workplace

As the future of work continues to evolve rapidly in the hybrid work era, companies face unprecedented levels of change and the need to effectively communicate and support people through change is crucial. In this podcast, Gensler Strategy experts Jessica Pearson and Kate Kirkpatrick lead a thoughtful discussion on the importance of change management for guiding people through major transitions. Lynn Isabella, Associate Professor of Business Administration at University of Virginia Darden School of Business, and Sara Carlton, Vice President and Associate General Counsel at Highwoods Properties, Inc., join the discussion to share insights and personal experiences navigating change management in the workplace.

Drawing upon extensive research and experiences, the guests discuss best practices for change adoption while addressing both the functional and emotional aspects of change. Carlton also highlights how early engagement and communication helped Highwoods Properties successfully relocate its offices. The episode explores the impact of organizational change on individuals, provides tips for communicating new visions and addressing concerns, and offers real examples of effective change management.

Top 4 Takeaways

1. It’s important to start the change management process early.
2. Understand and account for different change experiences.
3. Establish the relationship between vision and buy-in.
4. Prioritize the value of an inclusive process for supporting people through transition.