Reimagining North Michigan Avenue: A New Era for Chicago’s High Street

Gensler’s study envisions a series of interventions to create an engaging experience on one of the world’s most iconic high streets.

Oak Street Beach + Bridge rendering

Great global cities have long been anchored by their high streets — the Champs-Elysees in Paris, Fifth Avenue in New York, La Rambla in Barcelona, Omotesando in Tokyo, Regent Street in London, and North Michigan Avenue in Chicago. Over time, many of these iconic destinations have successfully transformed to maintain their relevance as top tourist destinations, key areas of commerce, and core drivers of jobs and tax revenue for their cities.

The COVID era undoubtedly damaged high streets across the world. North Michigan Avenue saw 6.5 million fewer visits per year, accompanied by a 25-35% decrease in property tax revenue; massive losses of sales, hotel, and entertainment taxes; and over 2,000 jobs lost. Despite these challenges, the district continues to employ and entertain residents from all 50 city wards while still generating 18% of citywide hospitality spending, hosting visitors from around the world.

Reinvestment is crucial for global high streets to continually deliver as economic engines for their respective cities. North Michigan Avenue was ready for its next evolution prior to COVID, having not seen major transformation since the 1990s, but today — given the changes in consumer habits, expectations, and lifestyles resulting from the pandemic — it is urgently poised for reinvention. Chicago’s economy, job market, global reputation, and culture depend on it.

By researching the shared components of global high streets and the evaluating current situation on the city’s Magnificent Mile, Gensler and a team of key real estate leaders identified the northern end of North Michigan Avenue as the area with the greatest potential to elevate the experience: a once-in-a-generation opportunity to create a prominent northern anchor, strengthening the entire avenue and offering pedestrians a highly engaging experience on one of the world’s most iconic high streets.

Global High Streets shared components diagram
Global High Streets Pedestrian to Vehicular Traffic Ratios chart

Key Area of Study: North Michigan Avenue Streetscape

By broadening the sidewalks, we can center the experience of pedestrians, offering places for relaxation, respite, and engagement. The interventions give the Avenue added beauty, connectivity, and identity.

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North Michigan Ave streetscape before
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North Michigan Ave streetscape before
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Key Area of Study: Jane Byrne Park

A fresh approach and path improves the flow and experience of the park, celebrating the Historic Water Tower with potential art and food & beverage (F&B) experiences.

Jane Byrne Park rendering
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Jane Byrne Park illustration before
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Jane Byrne Park illustration after
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Key Area of Study: Water Tower Place

Opening up the façade and establishing a more permeable ground floor experience creates new opportunities for art, nature, and F&B.

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Water Tower Place illustration before
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Water Tower Place illustration after
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Key Area of Study: Pump Station / Seneca Park / Restaurant Row

Creating connectivity and pull-through opportunities east of Michigan Avenue toward the Museum of Contemporary Art reimagines the area as an arts district and restaurant row.

North Michigan Avenue Pump Station rendering
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Pump Station illustration before
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Pump Station illustration before
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Key Area of Study: The Drake Hotel & Park

New traffic flows and strategies for connectivity begin to connect Michigan Avenue toward Oak Street Beach, and engaging park and walkway elements bring the pulse of the city together with the beauty of the lakefront.

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Diagram, engineering drawing.
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Key Area of Study: Oak Street Beach + Bridge

An intentional, connected experience drives Michigan Avenue visitors through to a new north end anchor: Chicago’s iconic lakefront.

This series of innovations and interventions aimed to bring North Michigan Avenue into its next era are intentionally designed to be phased — an aspirational, yet ultimately attainable plan that builds toward a district that is more accessible, inclusive, and dynamic than ever before.

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Benjy Ward
Benjy is a Design Principal in Gensler’s Chicago office whose 25 years of varied design experience have been applied to high-rise and mixed-use development, urban planning, luxury retail, and other experience-driven spaces in the city and across the globe. His leadership and design vision are evidenced through flagship projects including Navy Pier and Willis Tower. Contact him at .
Aleksandar Sasha Zeljic
Sasha is a Design Principal and Studio Director in Gensler’s Chicago office, as well as Regional Practice Area Community Leader for the North Central Region and member of the Lifestyle Sector Management Committee. Sasha designs beautifully crafted, high performing, and contextual buildings, with deep experience working on developer-led Office Buildings, Residential, Mixed-Use, and Hospitality projects in the U.S., Asia, and Europe. Contact him at .